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    Project Management Solutions

    The Challenge

    You’ve heard it all before: Large IT projects are prone to failure. Risks are not recognized and addressed until it’s too late. Project failure can have a disastrous effect on the organization. Projects usually fail because of poor project management. We all know the importance of competent management of critical projects. We develop detailed plans, deploy standardized tools, constitute Steering Committees and QA teams, and provide extensive training for the project staff. But projects are still late, over budget, or fail to effectively meet business objectives.

    The Solution

    Project managers don’t manage a process. They manage people. The success of a project is determined by the personal qualities of the project leaders.

    Every project starts with a project plan that identifies the tasks to be performed, the dependencies between the tasks, the resources and skills required to accomplish the tasks, the organization of the team, etc. But the plan for every successful project starts with the three key components of project management: Leadership, Communication, and Foresight.

    Leadership: There is no more important factor in achieving your project’s business objectives than a project manager and team leaders who possess skill, confidence, credibility, and drive. The productivity of the project team is the product of each person understanding their own responsibilities and having confidence that their work is contributing to the success of the team. Only good leaders can gain the confidence of the team and mobilize them effectively.

    Communication: Good project managers spend most of their time communicating. Describing objectives, gathering information, discussing issues, assigning responsibilities, counseling teammates, reporting status are all critical elements of this communication. Clear, candid, and timely multi-way communication among the project team and stakeholders creates the environment for project success.

    Foresight: Project management tools organize data. They highlight variances to labor estimates or the project schedule. But they don’t foresee major threats or develop creative solutions. Good project managers take responsibility for proactively identifying looming problems; leading collaborative efforts to analyze solution alternatives; and communicating and implementing solutions. With foresight and creativity, every project problem can be solved.

    CSG’s mission is to help our clients successfully execute projects that accomplish their objectives. We attract IT professionals with the “right stuff” and develop their project management skill through training, mentoring and real-world experience. We’re committed to continuous improvement of our Project Management practice through sharing experiences, ongoing education and applying best practices. All of our project managers are PMP certified and proven in the field. Let us help you conquer your most difficult challenges.

     

    Building Customer Relationships Through Project Management Excellence

    SmithBucklin is the world’s largest association management company, serving 225 trade associations, professional societies, technology user groups and government organizations. They provide full-service management to many of their clients - performing management and administrative functions and working to build the organization's value.

    Part of this management responsibility is the development and integration of Web-based processes and other information technology capabilities. The highest quality delivery and management of these systems are critical to maintaining the trusted partner relationship for which SmithBucklin is known.

    Project Management is the Key

    These IT projects are complex and prone to all of the difficulties inherent in such efforts. While technical challenges must be met, the management of the project and communication with the client are the most critical success factors.

    SmithBucklin and CSG Deliver

    CSG is SmithBucklin’s partner in managing IT projects with discipline and transparency. Together, we provide the leadership, communication and foresight that assure SmithBucklin’s clients that their investment in information technology supports their operational and value-creation objectives.

    Our project management experience and best practices reinforce the client's confidence that the management of their organization is in good hands and committed to furthering their goals.

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