Project Assurance Services

CSG deploys highly experienced teams and innovative methods, knowledge, and tools to assure that complex projects are completed on time and achieve your program objectives. We provide a full range of project assurance services to support your modernization efforts: full-service Project Management Office, independent verification and validation/quality assurance, organizational change management, software testing support, and security of protected health information.

Project Management Office

CSG brings you all the expertise and experience you need to establish and operate a ”full-service” Project Management Office (PMO), which can include project management, risk analysis and mitigation, requirements management, architecture assessment, testing support, and other functions. These services utilize CSG’s unmatched expertise in program operations and technology architectures to maximize the value of your PMO. Your CSG PMO team is backed by our innovative Centers of Excellence and Project Performance Group to assure your project leverages all the knowledge and tools for which CSG is known.

Independent Verification and Validation

CSG serves as your “eyes and ears” into the inner workings of your program modernization effort. Independent of implementation vendors and others, we provide insight into all aspects of the project. Our methods are based on IEEE Standard 1012-2012, and provide a structured approach to analysis, evaluation, review, inspection, assessment, and testing throughout the program modernization life cycle.

Organizational Change Management

CSG’s organizational change management practice operates on the principle that people are the key to realizing the benefits of program modernization. Our change management approach combines thorough planning, a structured organizational alignment, and diligent communication and training to assure that your modernization efforts result in maximum operational performance.

Software Testing Support

Whether you need independent testing or user acceptance support, CSG’s testing experts have the know-how to establish effective testing strategies, develop thorough plans including test cases, scripts, and expected results, and efficiently prepare and support your end user teams through the testing process.

Privacy & Security

CSG helps you manage the risk associated with privacy and security of systems and personal information. Our experts are versed in best practices for guarding electronically protected health information (ePHI) and other personal data. We provide guidance on proven approaches, processes, and operating procedures to ensure you stay ahead of technological advances and evolving threats.