Innovation
In 2009, CSG launched the CSG Tech Innovation Lab and Centers of Excellence to support the development and delivery of leading-edge solutions to government agencies. Our research and innovation efforts have produced CSG REALizeSM, a proprietary collection of public sector systems modernization methods, knowledge and automated tools that provide our solution delivery teams with unmatched capability and insight. With CSG REALizeSM, our clients leverage the accumulated experience of our people, our thorough industry research, and our innovative automated tools to derive maximum value from their systems modernization investments.
CSG REALizeSM products fall into three categories:
- Maturity Models, Best Practices, and High-Value Artifacts
- Roadmaps and Project Guides
- CSG REALizeSM Tools : “Powered by TeamCSGSM”
CSG REALizeSM Maturity Models, Best Practices, and High-Value Artifacts
CSG REALizeSM Functional and Technical Maturity Models structure and inform the development of public sector systems modernization strategies. The models, derived from the research and experience of CSG’s Centers of Excellence, are valuable guides for gaining consensus on program goals and objectives, and for documenting the business requirements for new systems.
CSG REALizeSM also provides straightforward guides to best practices, program-specific dictionaries, handbooks for conducting system and operational assessments, and many other high-value models, guides and artifacts.
Customized CSG REALizeSM Roadmaps and Project Guides
On every CSG project, CSG REALizeSM provides a customized, value-added Roadmap and Project Guide, accessible through a web-based team collaboration site. The Roadmap and Project Guide are synchronized with the project work plan and provide the entire CSG Team with valuable proprietary and other industry-standard tools, handbooks, and research along with straightforward descriptions of all project activities.
CSG REALizeSM Tools: “Powered by TeamCSGSM”
CSG REALizeSM provides automated tools that support and promote high-quality systems modernization efforts. These tools are accessed through a secure, standard TeamCSGSM collaboration site customized and deployed for each client project.
TeamCSGSM Project Tracker is an easy-to-use project management support tool that provides powerful tracking and reporting capabilities for controlling scope, issues, risks, and changes throughout the project lifecycle.
TeamCSGSM Tracer provides flexible, configurable traceability and reporting throughout the system planning and development lifecycle. It traces functional and technical system requirements to use cases, process flows, data models, detail specs, test cases, and other entities and artifacts. TeamCSGSM Tracer also provides a full-featured requirements management repository. Customized versions of TeamCSGSM Tracer, containing baseline system requirements and other entities and artifacts, provide a unique ability to jump-start modernization efforts within CSG’s Health and Human Services and Unemployment Insurance practices.
In the Centers of Excellence, CSG REALizeSM products are continuously launched and improved. Teams of program and technical experts apply their experience and lessons learned to assure that CSG REALizeSM provides maximum added value to our clients and solution delivery teams.
